Inclusive services & booking information

Inclusive services

Included in the price:
  • Use of the wellness oasis and relaxation area (on reservation)
  • Parking space in the underground garage
  • Ski depot with boot dryer
  • Bike depot with e-bike charging point
  • Mobilcard: free use of all public transport in South Tyrol
  • Cot and high chair on request
  • Final apartment cleaning
Paid services:
  • Possible extra cleaning of the apartment during your stay
  • Use of washing machine

Booking information

Our chalets are open all year round.

Your booking becomes binding after you have submitted your written booking request and received written confirmation from us.


To confirm your booking, we require a deposit equivalent to 30% of the cost of your stay. Payment should be made by credit card or bank transfer:

Bank details:
Volksbank Bruneck / Banca Popolare
Caroline Zingerle
IBAN: IT24V0585658240010571484551

  • If you cancel at least 30 days before your arrival date, we will retain your deposit but make no further charges.
  • If you cancel between 30 and 7 days prior to arrival, we will charge 70% of the cost of the booking.
  • If you cancel within 7 days of arrival, we will charge 90% of the cost of the booking. In the event of late arrival or early departure, we will still charge 100% of the cost.

We advise you to take out travel cancellation insurance.

Payment methods:

Payment can be made by bank transfer, by debit or credit card (Visa, Mastercard), or in cash (in Euros).